1. Who We Are
Our website URL is archwaylimo.com, and it is operated by Archway Limo, LLC. You can contact us at contact@archwaylimo.com for any inquiries regarding our services. Archway Limo is registered under company number FEIN: 001619135, and our office is located at 70 Cross St., Quincy, MA, 02169.
2. What Personal Data We Collect and Why
We collect personal data such as name, email address, phone number, booking details, and payment information to facilitate our limousine services. Technical data, such as cookies, is also collected to improve site functionality. This data is gathered with user consent and is used to enhance service quality, support customers, and communicate reservation details effectively.
3. Comments
If comments are enabled on our website, we collect data provided in the comments form, the visitor’s IP address, and the browser user agent string to help with spam detection.
4. Contact Forms
When you submit a contact form on our website, we collect your name, email, and message content. This information is retained for six months for customer service purposes only and is not used for marketing.
5. Cookies
Our website uses cookies to enhance user experience, including essential cookies for site functionality, analytics cookies to track site usage, and third-party social media cookies if embedded on our pages.
6. Analytics
We may use analytics services to monitor and improve our website. Users can opt out of analytics tracking as specified by our analytics provider’s privacy policy, which will be linked on our website.
7. Who We Share Your Data With
We may share personal data with third-party providers such as payment processors and cloud-based services solely for business operations. We ensure these providers uphold our data protection standards.
8. How Long We Retain Your Data
We retain personal data based on its purpose: contact form entries are stored for six months, analytics data for one year, and booking records for up to ten years to comply with financial and legal regulations.
9. Your Rights Over Your Data
You have the right to access, correct, or delete your personal data held by us. For any requests, please contact us at contact@archwaylimo.com.
10. Where Your Data is Sent
For international data transfers, including outside the European Union, we ensure compliance with EU data protection standards by utilizing agreements such as Privacy Shield or model clauses in our contracts with third-party providers.
11. Contact Information
For privacy-related concerns, please contact us at:
- Email: contact@archwaylimo.com
- Address: 70 Cross St., Quincy, MA, 02169
12. How We Protect Your Data
We implement security measures, including data encryption, two-factor authentication, and regular security audits. Our staff also receives training on data protection practices to uphold the confidentiality of your information.
13. Data Breach Procedures
In the event of a data breach, we will promptly notify affected users and take corrective action. This includes isolating the breach, investigating the root cause, and implementing further security measures to prevent recurrence.
14. What Third Parties We Receive Data From
If we receive data about users from third parties, such as advertisers, we will disclose this information in our privacy policy and ensure it aligns with our data practices.
15. Automated Decision-Making and Profiling
Our services may include automated decision-making processes, such as reservation confirmations. These automated decisions are solely for streamlining services and do not impact the terms of our service agreement.
16. Industry Regulatory Disclosure Requirements
As a licensed limousine service, Archway Limo complies with state and federal transportation regulations. All drivers meet legal licensing requirements, and our vehicles adhere to mandated safety standards.