1. Introduction
Welcome to Archway Limo. By accessing or using our services, you agree to comply with and be bound by these Terms of Service. If you disagree with any part of the terms, please do not use our services.
2. Definitions
- “We,” “us,” or “our” refers to Archway Limo, LLC.
- “User,” “you,” or “your” refers to the individual accessing our services.
3. Services
Archway Limo offers limousine transportation services through bookings made online at archwaylimo.com or via phone. Our services are available to individuals and entities who accept our terms.
4. User Obligations
By using our services, you agree to:
- Provide accurate and current information when booking.
- Comply with all applicable local, state, and federal laws.
- Treat our drivers, staff, and vehicles with respect.
5. Booking and Cancellation
- Up to 2 Hours Before Reservation: Cancellations made at least 2 hours before the reservation time are eligible for a full refund.
- Within 2 Hours of Reservation: Cancellations made within 2 hours of the reservation time are non-refundable.
6. Liability Limitation
Archway Limo is not liable for any damages or delays due to weather, traffic, technical issues, or other circumstances beyond our control. Customers should be prepared for potential delays and exercise flexibility if needed.
7. Service Limitations
Our services may only be available in specific geographical areas and times. Availability is subject to these limitations.
8. Privacy and Data Use
We respect your privacy. For details on how we handle your personal data, please refer to our Privacy Policy. Your use of our services indicates your acceptance of our privacy practices.
9. Prohibited User Conduct
Users agree not to misuse our services. This includes, but is not limited to, abusive language or behavior toward drivers and staff, attempting to bypass payment, or using our services for illegal purposes. Such conduct may result in service suspension or cancellation.
10. Right to Modify Terms
Archway Limo reserves the right to modify these Terms of Service at any time. Updates will be posted on this page, and changes become effective immediately upon posting. By continuing to use our services, you agree to the updated terms.
11. Service Suspension or Cancellation
We reserve the right to suspend or cancel a service at our discretion if there is a violation of these terms or an emergency situation that affects our ability to provide service.
12. Payment and Billing
Payment must be made as per the method specified during booking. All charges are final and non-refundable within 2 hours of the reservation time.
13. Data Security
We implement stringent security protocols to protect customer data. This includes data encryption, two-factor authentication, and regular security audits. Additionally, our team undergoes data protection training to maintain high standards of data confidentiality.
14. Automated Decision-Making
Some processes within our services, such as reservation confirmations, are automated to provide timely responses. Automated decisions do not impact any terms of service but are in place to streamline the booking process.
15. Industry Regulatory Disclosure Requirements
As a licensed limousine service, Archway Limo adheres to all applicable industry regulations, including state and federal transportation laws. We ensure that all our drivers meet legal licensing requirements and vehicle standards to provide safe and lawful transportation services.
16. Governing Law
These Terms of Service are governed by the laws of the state in which Archway Limo operates, without regard to its conflict of law provisions.
17. Contact Us
If you have any questions about these Terms of Service, please contact us:
- Email: contact@archwaylimo.com
- Address: 70 Cross St., Quincy, MA, 02169